Company Overview
Kaytumadi iSolution Ltd. is a leading IT solutions provider specializing in the maintenance and servicing of banking infrastructure.
Established in 2012, we have built a reputation for excellence in ensuring seamless operations for automated banking systems, with a focus on ATM servicing and maintenance. Our expertise lies in delivering timely, secure, and innovative solutions tailored to the evolving needs of the banking sector.
Year Established
Years of Experience
Satisfaction Rate
Expert Team Members
Core Services
We deliver timely, secure, and innovative solutions tailored to the evolving needs of the banking sector.
ATM Servicing & Maintenance
Preventive and corrective maintenance services including software updates to keep your ATMs running smoothly.
Technical Support for Banking Infrastructure
Expert support for Cash Deposit Machines and other critical banking technology systems.
Emergency Response
Rapid response team to minimize downtime for critical banking operations and ensure business continuity.
Partnership-Driven Solutions
Collaborative service models with financial institutions and technology partners for optimized operations.
Strategic Partnerships
We have strengthened our market position through strategic alliances with industry leaders.
A Strong Alliance Since 2014
Kaytumadi iSolution Ltd has strengthened its market position through a strategic alliance with Diebold Nixdorf, a recognized leader in banking solutions. As a trusted subcontractor and partner, we manage CB Bank's ATM networks and ancillary systems, ensuring compliance with stringent service-level agreements (SLAs) and operational efficiency.
Our Valued Partners
Key Milestones
Our journey of growth and excellence in banking technology solutions.
Incorporation of Kaytumadi iSolution Ltd.
Founded with a vision to transform banking technology services in Myanmar.
Secured inaugural contract with CB Bank for ATM servicing.
Began our long-standing partnership with one of Myanmar's leading financial institutions.
Highest Order Entry Achievement
Recognized among Asia Pacific Distributors from Diebold for outstanding performance.
Highest Order Entry Achievement
Received commendation from Diebold Nixdorf for exceptional sales performance.
Partnership with Diebold Nixdorf
Forged strategic partnership, expanding service scope and technical capabilities.
Highest System Revenue Achievement
Recognized by Diebold Nixdorf for outstanding system revenue performance.
Our Mission
To empower financial institutions with cutting-edge technical support, ensuring uninterrupted service delivery and fostering trust in automated banking systems.
"We are committed to excellence in every service we provide, ensuring that our banking partners can deliver seamless experiences to their customers."
Why Partner With Us?
We bring unique advantages to our banking technology partnerships, delivering exceptional value through our specialized expertise.
Proven Expertise
Over a decade of specialized experience in banking technology, ensuring reliable and efficient solutions.
Nationwide Support
Seamless support infrastructure for clients across Myanmar, ensuring quick response times and resolution.
ERP Technology
Streamlined operations via integrated ERP software for predictive maintenance and workflow efficiency.
Client-Centric Approach
Tailored solutions for CB Bank and partners since 2014, focusing on specific needs and challenges.
Strategic Collaboration
Amplified capabilities through partnerships like Diebold Nixdorf Company, extending our service range.
Team Expertise
Our skilled workforce ensures precision at every level of service delivery.
At Kaytumadi iSolution, we've built a team of dedicated professionals whose combined expertise ensures exceptional service quality and client satisfaction. Our organizational structure is designed to provide comprehensive coverage for all aspects of banking technology support.
Service Support Manager
Oversees end-to-end service delivery and client relations, ensuring consistent quality across all operations.
Quality Control Engineer (QCE)
Ensures compliance with SLAs and industry standards, maintaining the highest level of service quality.
Field Operations Leaders
Manage on-ground teams for rapid response and resolution to minimize downtime and ensure business continuity.
Quality Support Engineers (QSE)
Conduct regular audits and process improvements to maintain excellence in service delivery.
Senior/Junior Customer Support Engineers (CSE)
Provide tiered technical support for complex and routine issues, ensuring quick and effective resolution.
Client Focus
We are proud to be the backbone of CB Bank's ATM operations and a trusted extension of Diebold Nixdorf's service network.
Our Achievements
Operational Excellence
Maintaining 99.8% uptime for critical banking systems
Cost Optimization
Delivered 15% reduction in operational costs for partners
Response Time
Average response time of under 30 minutes for critical issues
Our Commitment to Excellence
Since our inception, we've been dedicated to providing seamless support for banking infrastructure. Our collaborative approach with CB Bank has resulted in significant improvements in operational efficiency and customer satisfaction.
By leveraging our expertise and strategic partnerships, we continue to drive innovation in banking technology maintenance and servicing, ensuring our clients can focus on their core business while we handle the technical infrastructure.
Years with CB Bank
ATMs Maintained
Get In Touch
Interested in our services? We'd love to hear from you.
Contact Us
Whether you're looking to partner with us for your banking technology needs or want to learn more about our services, our team is ready to assist you.
Our Location
Room 228, Mahar Nawarat Condo, 50th Street (Lower Block), Botahtaung Tsp, Yangon, Myanmar.
Email Us
Call Us
+95 9697993474